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Privacy Policy

Last updated: July 27, 2026

Haraka Delivery ("Haraka", "we", "us") operates an on-demand delivery service in Zanzibar for groceries, food, pharmacy and everyday essentials. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

  • Contact details you provide when joining the waitlist (name, email, phone).
  • Delivery details you provide when placing an order (address, order contents).
  • Basic technical data (device, browser, IP) to keep the service secure and reliable.

How we use your information

  • To contact you about the waitlist and launch updates.
  • To fulfil and deliver orders you place with us.
  • To improve, secure and support the Haraka service.

Sharing

We share information only with the couriers and merchants needed to complete your order, and with service providers that help us operate (hosting, email, analytics). We do not sell your personal information.

Your choices

You can request access, correction or deletion of your information at any time by emailing support@haraka.delivery.

Contact

Questions about this policy? Reach us at support@haraka.delivery.